Founded in 1999, AutoStream Car Care Center has been the Greater Baltimore/Washington area’s leading automotive repair and maintenance service shop. Best friends and owners Rick Levitan and Doug Grills opened the Dorsey Hall location in Ellicott City, MD with a focus on service stations, but soon grew the operation by utilizing the shop’s bays and offering top-notch auto repair to the community. In just nine months, they opened a second location in the Owen Brown Village Center in Columbia, MD and two years later in 2001, Rick and Doug launched a third shop at the Greenspring location. With the fourth shop opening in September 2015 and a fifth opening in October 2016, AutoStream Car Care has expanded to 5 locations!
After opening our first automotive repair location in Ellicott City, we at AutoStream Car Care Center were eager to grow and serve nearby communities in Columbia and the Greenspring area of Baltimore, MD. All of our locations are home to a team of highly skilled ASE Certified Technicians who provide reliable, top quality service and a customer-friendly approach. Our mechanics are expertly trained in repair and maintenance on any make and model of domestic or foreign automobiles.
When you bring your car in for auto repair service, our convenient shopping center locations allow you to easily fill your appetite and your time, as we are just a quick walk away from a variety restaurants and shops. We also provide a free local shuttle service and have a loaner car program available for longer repairs, so you never have to skip a beat while your vehicle is in our shop!
We invite you to call, stop by, or schedule service online today at one of our five convenient locations: Columbia, MD, Dorsey Hall location in Ellicott City, Baltimore, MD, Clarksburg, MD, and our location in Woodstock, MD.
For AutoStream Car Care, it’s important to give back to the communities who support each of our locations. Many of our initiatives are annual or on-going thanks to the support of our loyal customers. Learn more about the organizations we’re passionate about and how the support of our customers is our biggest asset.
Vision: Be the best automotive service providers in the Mid-Atlantic region
Mission: To provide every customer with an exceptional experience, every time, every day.
Core Values: Passion for Excellence Concern for Others Perseverance
I use Autostream Baltimore for all my car care needs from oil changes to the big stuff like shocks and struts. Great service, competitive pricing, and good communication. I can’t ask for more in a car care center!
The experience I had at AutoStream was awesome! An extremely friendly, professional, and experienced staff that makes you feel that your vehicle is in the best hands. The service was quick and their prices are great compared to other local Auto Care Centers. I would highly recommend this place to anyone!
I've been using these guys for all my routine maintenance for my car with over 140,000 miles on it for a few years now. Great service. Five stars.
Service was great and quick. Lake was awesome and explained all the issues and prices up front. I really appreciate it. Would definitely come here again.
My experience at AutoStream in Columbia has been nothing short of amazing. The level of detail to car and customer was been great! I went in for standard oil change and decided to wait nearby when Chris actually gave a ride home and dropped off a loaner car for me to use during my working hours and after. During the oil change, an inspection was done and was later found to have a small repair needed that I was notified by with a comprehensive report and an update through a call. It was an overall, start to finish, wonderful and thorough car visit
This place is great. I had just bought a used car and had to get a state inspection. They fit me in pretty quickly and I had a digital list with pictures of everything wrong with the car before I even made it back to the shop. They did take a little longer than originally said, but they were upfront about the work and what needed to be fixed for inspection and what they would just recommend. I was not in a great position because turns out the car was in worse shape than I had realized and was going to cost quite a bit to fix (I later found out on my own that the seller hadn't been whollly honest about the car's history). They made it clear I could take my time to think about it, and gave me a good deal on the work (I called around to get some price comparisons to be sure as one always should and they were by far the best priced). Of course I came back and got the work done here. It is nice that they work with the gas station nextdoor so you can pick up and pay for your car anytime. I was there at 10pm after a late shift at work and was able to get my car. They also had given me a loaner for the day. After the work I noticed a light on the shifter wasn't coming on (a part they had fixed) and I had some questions about the breaks(my personal preference is to have them tighter so I wanted to make sure they were okay). They fit me in on my long lunch break the very next day and fixed both issues for no extra charge. Shawn is really reasonable to work with and straightforward and everyone at the desk was helpful and nice. It was all around as good an experience one can have, especially after learning the car wasn't as well cared for as we had thought.
On my way to work i got a flat tire and had to get it fixed ASAP to be on time for work. I drove to auto stream without an appointment and they were able to take a look at my car and get me in right away. Lake and Shawn were at the desk when I came into the shop. They had great customer service and were very knowledgeable about what was actually going on with my car. Walked me through the invoice and why I ended up getting a flat tire. Lake was very personable and Shawn made sure I got the exact tires I received before. I would recommend this shop to everyone!
Michael and his team are courteous, professional, and pay excellent attention to detail. They are especially great with explaining the work they do to people who understand less of the technical aspects of their cars. It’s always a pleasure to deal with them and their work is always up to excellent standards.
I had an unexpected problem while putting air in my tire today. I walked into AutoStream and they took at look at it immediately, and had the issue fixed before I was done grocery shopping. I really appreciated how they made me feel like a priority.
I had a wonderful experience working with Michael and Matt at Autostream. How many people can say that about having their car serviced. They were honest and provided a great explanation of the repairs which needed to be done. I highly recommend this local Clarksburg business.
Doug’s love for automotive service and repair led him and his business partner, Rick, to create a company that provides top-notch customer service, stands behind all of our work, and gives back to the communities we serve. Doug is responsible for the day-to-day operation of our Columbia auto repair shop and ensures that every customer receives exemplary service and support. Doug has earned numerous certifications from the Automotive Training Institute (ATI), and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.
Rick’s background in the service station industry ensures that our Columbia auto repair shop and service station provides the finest customer experience available in the auto industry. He challenges every member of our Columbia auto repair team to find better, more effective ways to drive customer satisfaction and success. Rick has earned numerous certifications from the Automotive Training Institute (ATI) and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.
David is the AutoStream General Manager and has been with us since 2007. His credentials include being a certified Automotive Training Institute (ATI) Service Advisor who has completed both the ATI Owner Course and ATI Leadership Course. He’s also a member of ATI’s first Service Advisor 20 Group.
Catherine began her AutoStream career in 2017 and has worked in the automotive service industry for over 7 years. She held management positions at Firestone and has received recognition for achieving outstanding customer service scores throughout her career. Catherine is married and has three sons who keep her very busy when she’s not at AutoStream. She loves crocheting, reading, and cooking.
AutoStream Car Care is currently seeking ASE Certified Technicians.