Our Story: AutoStream Car Care Center

A history of award-winning service

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Founded in 1999, AutoStream Car Care Center has been the Greater Baltimore/Washington area’s leading automotive repair and maintenance service shop. Best friends and owners Rick Levitan and Doug Grills opened the Dorsey Hall location in Ellicott City, MD with a focus on service stations, but soon grew the operation by utilizing the shop’s bays and offering top-notch auto repair to the community. In just nine months, they opened a second location in the Owen Brown Village Center in Columbia, MD and two years later in 2001, Rick and Doug launched a third shop at the Greenspring location. With the fourth shop opening in September 2015 and a fifth opening in October 2016, AutoStream Car Care has expanded to 5 locations!

Convenient, customer-first locations

After opening our first automotive repair location in Ellicott City, we at AutoStream Car Care Center were eager to grow and serve nearby communities in Columbia and the Greenspring area of Baltimore, MD. All of our locations are home to a team of highly skilled ASE Certified Technicians who provide reliable, top quality service and a customer-friendly approach. Our mechanics are expertly trained in repair and maintenance on any make and model of domestic or foreign automobiles.

When you bring your car in for auto repair service, our convenient shopping center locations allow you to easily fill your appetite and your time, as we are just a quick walk away from a variety restaurants and shops. We also provide a free local shuttle service and have a loaner car program available for longer repairs, so you never have to skip a beat while your vehicle is in our shop!

We invite you to call, stop by, or schedule service online today at one of our five convenient locations: Columbia, MD, Dorsey Hall location in Ellicott City, Baltimore, MD, Clarksburg, MD, and our location in Woodstock, MD.

A business that gives back

For AutoStream Car Care, it’s important to give back to the communities who support each of our locations. Many of our initiatives are annual or on-going thanks to the support of our loyal customers. Learn more about the organizations we’re passionate about and how the support of our customers is our biggest asset.

AutoStream Vision/Mission/Values

Vision: Be the best automotive service providers in the Mid-Atlantic region

Mission: To provide every customer with an exceptional experience, every time, every day.

Core Values: Passion for Excellence Concern for Others Perseverance

Credo

  • AutoStream Car Care is a place where the genuine care of our customers, performed with unparalleled exceptionalism, is our highest mission.
  • We pledge to provide the finest automotive service and facilities for our customers who will always enjoy an exceptional experience.
  • The AutoStream Experience instills confidence and trust, while fulfilling the expressed and unexpressed needs of our customers.

Employee Promise

  • At AutoStream Car Care, our Automotive Service Professionals are the most important resource in our service commitment to our customers.
  • By applying the principles of trust, honesty, respect, integrity, and commitment, we nurture and maximize talen to the benefit of each individual and the company.
  • AutoStream Car Care fosters a work environment where diversity is sought, quality of life is valued, individual aspirations are fulfilled, and the AutoStream Experience is strengthened.

Our Customers Love Us

Meet AutoStream Management Team

Doug’s love for automotive service and repair led him and his business partner, Rick, to create a company that provides top-notch customer service, stands behind all of our work, and gives back to the communities we serve. Doug is responsible for the day-to-day operation of our Columbia auto repair shop and ensures that every customer receives exemplary service and support. Doug has earned numerous certifications from the Automotive Training Institute (ATI), and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.

Rick’s background in the service station industry ensures that our Columbia auto repair shop and service station provides the finest customer experience available in the auto industry. He challenges every member of our Columbia auto repair team to find better, more effective ways to drive customer satisfaction and success. Rick has earned numerous certifications from the Automotive Training Institute (ATI) and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.

David is the AutoStream General Manager and has been with us since 2007. His credentials include being a certified Automotive Training Institute (ATI) Service Advisor who has completed both the ATI Owner Course and ATI Leadership Course. He’s also a member of ATI’s first Service Advisor 20 Group.

Catherine began her AutoStream career in 2017 and has worked in the automotive service industry for over 7 years. She held management positions at Firestone and has received recognition for achieving outstanding customer service scores throughout her career. Catherine is married and has three sons who keep her very busy when she’s not at AutoStream. She loves crocheting, reading, and cooking.

Interested in joining our team?

AutoStream Car Care is currently seeking ASE Certified Technicians.