Who We Are
What We Provide the Consumer
Developer/Land Owner Benefits
What Are We Looking For?
Convenience Retailing, LLC was founded in December 1998 by its two owners, Rick Levitan and Doug Grills. Rick and Doug have been around the automotive service station business for over 35 years and have built their reputation by offering best-in- class service to their customers. Their locations focus on serving the needs of their customers and the surrounding community. Since starting their business, they’ve expanded their AutoStream Car Care brand to 5 premier locations to Montgomery, Howard and Baltimore counties. All the company’s automotive service facilities are AAA-approved, passing AAA’s stringent requirements for both quality and service. In addition to AAA, each location is also RepairPal certified as well as being an approved Maryland State Inspection station.
The company has received numerous industry and civic awards through unsurpassed retail execution and service to their community.
Rick has over 35 years of real estate development, including site selection and development, layouts, zoning, permitting and construction.
Doug’s love for automotive service and repair led him and his business partner, Rick, to create a company that provides top-notch customer service, stands behind all of our work, and gives back to the communities we serve. Doug is responsible for the day-to-day operations of our automotive repair shops and ensures that every customer receives exemplary service and support. Doug has earned numerous certifications from the Automotive Training Institute (ATI), and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.
Rick’s background in the service station industry ensures that our automotive repair shops and service stations provide the finest customer experience available in the auto industry. He challenges every member of the AutoStream Car Care team find better, more effective ways to drive customer satisfaction and success. Rick has earned numerous certifications from the Automotive Training Institute (ATI) and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.
Founded in 1999, AutoStream Car Care Center has been the Greater Baltimore/Washington area’s leading automotive repair and maintenance service shop. Rick Levitan and Doug Grills opened the Dorsey Hall location in Ellicott City, MD with a focus on service stations, but soon grew the operation by utilizing the shop’s bays and offering top-notch auto repair to the community. In just nine months, they opened a second location in the Owen Brown Village Center in Columbia, MD and two years later in 2001, Rick and Doug launched a third shop at the Greenspring location. With the fourth shop opening in September 2015 and a fifth opening in October 2016, AutoStream Car Care has expanded to 6 locations! Over the past years, these shops have won several awards, including 2016 Bayed Station Award of Excellence, 2017 Best of Montgomery County Reader’s Award, 2018 Industry Achievement Award for Highest Rated Repair shop and 2018 Ratchet+Wrench All-Star Award with technician Joseph Hearn.
AutoStream Car Care has received numerous operational awards, including 2018 Montgomery County’s Best; and the 2018 Best Automotive location from the Washington DC, Maryland, Delaware Service Station Association.
We are Automotive Service Professionals fulfilling the expressed and unexpressed needs of our customers. Making sure our customers receive the very best service is our top priority. We have received over 1,500 on-line reviews, with an average rating of 4.9 Stars. We all strive every day to maintain our hard-earned reputation!
– 4.9 stars!
AutoStream Car Care Center is committed to providing consumers the absolute best automotive maintenance and repair experience in the Mid-Atlantic region. In addition to our professional, ASE Certified Mechanics and state-of-the-art technology, we also guarantee our automotive services with a Lifetime Warranty*!
Our major automotive services come with a Lifetime Warranty*. We can offer such a unequalled warranty due to hiring only highly professional, ASE Certified Technicians and employing state-of-the-art technology. Uncompromising integrity is the cornerstone of our business.
Our cutting-edge technology includes the use of tablets, which our Technicians use to document their findings on the vehicle. They can also take photos and provide detailed notes to explain their findings and the work needed on the vehicle. A complete Health Report can then be sent to the customer via text to their mobile phone, allowing them to see firsthand that findings on their car. This process gives customers the confidence and peace of mind that their vehicle has been thoroughly reviewed.
5 Star customer reviews, quality service and investment in State-of-the- Art technology doesn’t happen without the strength, leadership and commitment of your team. AutoStream Car Care is proud to participate in numerous industry associations and be recognized by the automotive industry as experts within the field.
Kyle and Joe were very professional. My service experience was fast and speedy. I was in and out. I would recommend someone dropping you off though. There is no waiting area.
My experience here was truly superb. Joe was calm, thoughtful, and efficient, providing excellent service. I was about to move when I noticed a flat tire. I was driving my car full of all my belongings about 1400 miles and didn't want to risk another problem in-transit. I'm not from the area, and just happened to stumble on this place. He found me a suitable replacement tire and I was in and out in under an hour! He also took time to 'talk tires' with me and I learned a few new things. What ... Read More
First time using Autostream and was a little worried, because you never know how these things will go. I had a great experience, though. They got my car in right away and took care of my request without any upselling. Will definitely continue to use this repair shop in the future. A+
Hands down one of the best experiences I've had trying out a new repair place. They were thorough with their repairs and even took the extra time to make sure the issues I was having hadn't spread to other parts of the car. Not only did they do a great job on my car but I felt believed and respected the entire time, which is a pretty big deal as a single woman with limited car knowledge. They also have a super convenient system for after hours pick-up/drop off and online/text communications t... Read More
Took my Audi to get serviced here and so glad I did!! Lake and Matt were Great! They were extremely professional, welcoming, and provided exceptional customer service! I received a detailed inspection report with videos attached referencing the work that needed to be done. This was so helpful for me! They communicated everything that needed to be done. BIG KUDOS to Joe who is the mechanic who worked on my car! Joe - YOU ROCK!! My car runs so smoothly now, and my brakes work great!! If you ne... Read More
I always receive excellent service at Brentwood. I took my car in for an oil change and tire rotation and to check it over. They did a thorough check and did not try to up sell me on anything, which is great. Highly recommend
Quick to point out the problem and very efficient with their works. Reasonable price with a good quality parts.
They we're great. Andrew was helpful and informative
I've gone to Brentwood several times over the years. In the past they've been pleasant and good, though on the expensive side. This is the first time I've brought my car in since they've changed the name to AutoStream. My rear lights were out, so I needed a check to see what the real issue was. My car was checked immediately to see if it was just the bulbs and it was! Took less than 15 minutes total and they did not charge me. I really appreciate the quick check - if the issue had been more s... Read More
Excellent, prompt, high quality service. My husband and I are far from car experts, but we always feel respected at this repair shop. Twice now they have helped us when we needed an urgent repair and have done the work in a timely manner with great communication. Their prices are in line with what is reasonable for the recommended repairs, and they have been honest about what is immediately pressing, and what can wait. We used to live right up the road and have now moved to Catonsville, but ... Read More
AutoStream is Proud to Celebrate 20 Years of Outstanding Auto Repair
We believe in giving back and supporting the communities in which we operate. From supporting local schools and emergency responders to local clubs. We are passionate about supporting organizations and schools that make a difference in the lives of our customers.
It is important for us to give back to the communities who support each of our shop locations. Many of our initiatives are annual or on-going thanks to the support of our loyal customers. Learn more about the organizations we’re passionate about and how the support of our customers is our biggest asset.
We understand the requirements that our Landlords have in their high-end shopping centers. In fact, we’ve always taken great pride in maintaining clean, professional looking shops. You will not see junk parts, old cars or other unsightly automotive items outside of our building. Our Service Managers are in shirts and ties; our technicians in uniforms. We operate in a first class manner, as our top tier Landlords expect us to deliver first class service to the consumer.
We are looking to aggressively grow the AutoStream Car Care brand. We can be creative and flexible in terms of the footprint and architecture. Initially, we are looking to go into existing space, but will also look at pad sites to build as well. The number of households and average income are more important then Average Daily Traffic counts.
Award winning AutoStream seeking Maryland sites in the following Counties:
For questions or more information, please contact Rick Levitan