Who We Are
What We Provide the Consumer
Developer/Land Owner Benefits
What Are We Looking For?
Convenience Retailing, LLC was founded in December 1998 by its two owners, Rick Levitan and Doug Grills. Rick and Doug have been around the automotive service station business for over 35 years and have built their reputation by offering best-in- class service to their customers. Their locations focus on serving the needs of their customers and the surrounding community. Since starting their business, they’ve expanded their AutoStream Car Care brand to 5 premier locations to Montgomery, Howard and Baltimore counties. All the company’s automotive service facilities are AAA-approved, passing AAA’s stringent requirements for both quality and service. In addition to AAA, each location is also RepairPal certified as well as being an approved Maryland State Inspection station.
The company has received numerous industry and civic awards through unsurpassed retail execution and service to their community.
Rick has over 35 years of real estate development, including site selection and development, layouts, zoning, permitting and construction.
Doug’s love for automotive service and repair led him and his business partner, Rick, to create a company that provides top-notch customer service, stands behind all of our work, and gives back to the communities we serve. Doug is responsible for the day-to-day operations of our automotive repair shops and ensures that every customer receives exemplary service and support. Doug has earned numerous certifications from the Automotive Training Institute (ATI), and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.
Rick’s background in the service station industry ensures that our automotive repair shops and service stations provide the finest customer experience available in the auto industry. He challenges every member of the AutoStream Car Care team find better, more effective ways to drive customer satisfaction and success. Rick has earned numerous certifications from the Automotive Training Institute (ATI) and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.
Founded in 1999, AutoStream Car Care Center has been the Greater Baltimore/Washington area’s leading automotive repair and maintenance service shop. Rick Levitan and Doug Grills opened the Dorsey Hall location in Ellicott City, MD with a focus on service stations, but soon grew the operation by utilizing the shop’s bays and offering top-notch auto repair to the community. In just nine months, they opened a second location in the Owen Brown Village Center in Columbia, MD and two years later in 2001, Rick and Doug launched a third shop at the Greenspring location. With the fourth shop opening in September 2015 and a fifth opening in October 2016, AutoStream Car Care has expanded to 6 locations! Over the past years, these shops have won several awards, including 2016 Bayed Station Award of Excellence, 2017 Best of Montgomery County Reader’s Award, 2018 Industry Achievement Award for Highest Rated Repair shop and 2018 Ratchet+Wrench All-Star Award with technician Joseph Hearn.
AutoStream Car Care has received numerous operational awards, including 2018 Montgomery County’s Best; and the 2018 Best Automotive location from the Washington DC, Maryland, Delaware Service Station Association.
We are Automotive Service Professionals fulfilling the expressed and unexpressed needs of our customers. Making sure our customers receive the very best service is our top priority. We have received over 1,500 on-line reviews, with an average rating of 4.9 Stars. We all strive every day to maintain our hard-earned reputation!
– 4.9 stars!
AutoStream Car Care Center is committed to providing consumers the absolute best automotive maintenance and repair experience in the Mid-Atlantic region. In addition to our professional, ASE Certified Mechanics and state-of-the-art technology, we also guarantee our automotive services with a Lifetime Warranty*!
Our major automotive services come with a Lifetime Warranty*. We can offer such a unequalled warranty due to hiring only highly professional, ASE Certified Technicians and employing state-of-the-art technology. Uncompromising integrity is the cornerstone of our business.
Our cutting-edge technology includes the use of tablets, which our Technicians use to document their findings on the vehicle. They can also take photos and provide detailed notes to explain their findings and the work needed on the vehicle. A complete Health Report can then be sent to the customer via text to their mobile phone, allowing them to see firsthand that findings on their car. This process gives customers the confidence and peace of mind that their vehicle has been thoroughly reviewed.
5 Star customer reviews, quality service and investment in State-of-the- Art technology doesn’t happen without the strength, leadership and commitment of your team. AutoStream Car Care is proud to participate in numerous industry associations and be recognized by the automotive industry as experts within the field.
I needed a reliable service place to work on my vehicle and AutoStream proved to be just that. Joe and Kyle have great customer service skills and ensured that my automotive needs were addressed. The technician, Anthony, worked efficiently and was able to complete the work in a reasonable amount of time. I will definitely return to this business for my car care needs.
This was a very positive experience for my first time visit. The business was clean and followed covid guidelines. The staff were polite and thoroughly explained my repair work. This is a local business that i recommend highly. Thank you and i will save your business card for future oil changes, etc. as well as recommendations.
By far the best experience ever! From my initial call to schedule the appointment on through the repair process. Mike walked me through every step and made sure I understand the problem and what repair was needed. They even send pics of the problem areas! Kudos to management at Autostream, it starts there! Highly recommended!
Mike and Mike both helped me out in a pinch when my car battery was dead. This was just a few minutes prior to them closing up shop. Customer service was great and they had speedy service. Definitely recommend!
Chris and the rest of the staff were really nice and helpful. They got my car fixed on time and were very professional. I would highly recommend this place!
Great quality, communication and professionalism. I’ve been here a few times now and will keep coming back. Shoutout to Joe for dealing with my mess of a car!
Great customer service. Provided a thorough inspection and returned old parts. Did not do the work I requested because it would not help. They provided the correct resolution. I will use them again.
I’ve been to Brentwood Automotive multiple times. I went a few days ago for my tires. I called them and they were able to get me in the same day. I dropped off my car, they told me upfront what I can expect in terms of costs and variables associated to different situations. Within four hours I had a call that my car was read to be picked up. Everyone is always polite, understanding, efficient, and quick. If you’re looking for a trustworthy mechanic Brentwood Automotive is highly recommend... Read More
Fantastic service every time.
Very satisfied with check-in service explanation and quality of work. In addition to tire service and oil change, I also had a disgnostic test for my Porsche Cayenne. It was very helpful that the test results were grouped by repairs that needed immediate attention and repairs that could be done at a later time.
AutoStream is Proud to Celebrate 20 Years of Outstanding Auto Repair
We believe in giving back and supporting the communities in which we operate. From supporting local schools and emergency responders to local clubs. We are passionate about supporting organizations and schools that make a difference in the lives of our customers.
It is important for us to give back to the communities who support each of our shop locations. Many of our initiatives are annual or on-going thanks to the support of our loyal customers. Learn more about the organizations we’re passionate about and how the support of our customers is our biggest asset.
We understand the requirements that our Landlords have in their high-end shopping centers. In fact, we’ve always taken great pride in maintaining clean, professional looking shops. You will not see junk parts, old cars or other unsightly automotive items outside of our building. Our Service Managers are in shirts and ties; our technicians in uniforms. We operate in a first class manner, as our top tier Landlords expect us to deliver first class service to the consumer.
We are looking to aggressively grow the AutoStream Car Care brand. We can be creative and flexible in terms of the footprint and architecture. Initially, we are looking to go into existing space, but will also look at pad sites to build as well. The number of households and average income are more important then Average Daily Traffic counts.
Award winning AutoStream seeking Maryland sites in the following Counties:
For questions or more information, please contact Rick Levitan