Developers / Property Owners – We’re Looking to Grow!
WHO ARE WE?
Convenience Retailing, LLC is the operator of AutoStream Car Care Centers, convenience stores, and car washes in the Greater Baltimore/Washington Metro area.
Convenience Retailing, LLC was founded in December 1998 by its two owners, Rick Levitan and Doug Grills. Rick and Doug have been around the automotive service station business for over 35 years and have built their reputation by offering best-in-class service to their customers. Their locations focus on serving the needs of their customers and the surrounding community. Since starting their business, they’ve expanded their AutoStream Car Care brand to 9 premier locations to Anne Arundel, Howard, Baltimore and Montgomery counties. All the company’s automotive service facilities are AAA-approved, passing AAA’s stringent requirements for both quality and service. In addition to AAA, each location is also RepairPal certified as well as being an approved Maryland State Inspection station.
The company has received numerous industry and civic awards through unsurpassed retail execution and service to their community.
Rick has over 35 years of real estate development, including site selection and development, layouts, zoning, permitting and construction.
Meet Doug & Rick
Doug’s love for automotive service and repair led him and his business partner, Rick, to create a company that provides top-notch customer service, stands behind all of our work, and gives back to the communities we serve. Doug is responsible for the day-to-day operations of our automotive repair shops and ensures that every customer receives exemplary service and support. Doug has earned numerous certifications from the Automotive Training Institute (ATI), and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.
Rick’s background in the service station industry ensures that our automotive repair shops and service stations provide the finest customer experience available in the auto industry. He challenges every member of the AutoStream Car Care team find better, more effective ways to drive customer satisfaction and success. Rick has earned numerous certifications from the Automotive Training Institute (ATI) and is a member of ATI’s Mastermind Group, a consortium of the top automotive shop operators in the country.
Our 9 Service Locations
Greenspring Shopping Center - Baltimore
Clarksburg Village Center - Clarksburg
Owen Brown Village Center - Columbia
Dorsey Search Village Center - Ellicot City
Hampden Neighborhood - Baltimore
Parkville - Image Coming Soon
Award Winning Service
Founded in 1999, AutoStream Car Care Center has been the Greater Baltimore/Washington area’s leading automotive repair and maintenance service shop. Rick Levitan and Doug Grills opened the Dorsey Hall location in Ellicott City, MD with a focus on service stations, but soon grew the operation by utilizing the shop’s bays and offering top-notch auto repair to the community. In just nine months, they opened a second location in the Owen Brown Village Center in Columbia, MD and two years later in 2001, Rick and Doug launched a third shop at the Greenspring location. AutoStream Car Care has added a location in Hampden in 2019, Annapolis in 2021, Randallstown, Owings Mills and Parkville in 2022. Today the company operates 9 locations in Anne Arundel, Howard, Baltimore and Montgomery counties. Over the past years, these shops have won many awards, including 2016 Bayed Station Award of Excellence, 2017 Best of Montgomery County Reader's Award, 2018 Industry Achievement Award for Highest Rated Repair shop, 2018 Ratchet+Wrench All-Star Award with technician Joseph Hearn, 2019 Top 3 Repair Shops, 2020 Best of Baltimore and 2022 & 2023 City's Best Awards.
Our Customers Receive the Very Best!
A Commitment to Excellence
We are Automotive Service Professionals fulfilling the expressed and unexpressed needs of our customers. Making sure our customers receive the very best service is our top priority. We have received over 1,500 on-line reviews, with an average rating of 4.9 Stars. We all strive every day to maintain our hard-earned reputation!
AutoStream Car Care Center is committed to providing consumers the absolute best automotive maintenance and repair experience in the Mid-Atlantic region. In addition to our professional, ASE Certified Mechanics and state-of-the-art technology, we also guarantee our automotive services with a Lifetime Warranty*!
Our major automotive services come with a Lifetime Warranty*. We can offer such an unequaled warranty due to hiring only highly professional, ASE Certified Technicians and employing state-of-the-art technology. Uncompromising integrity is the cornerstone of our business.
Our cutting-edge technology includes the use of tablets, which our Technicians use to document their findings on the vehicle. They can also take photos and provide detailed notes to explain their findings and the work needed on the vehicle. A complete Health Report can then be sent to the customer via text to their mobile phone, allowing them to see firsthand the findings on their car. This process gives customers the confidence and peace of mind that their vehicle has been thoroughly reviewed.
What We Provide
20-Year track record of success with top developers in premier shopping centers
We understand the requirements that our Landlords have in their high-end shopping centers. In fact, we’ve always taken great pride in maintaining clean, professional looking shops. You will not see junk parts, old cars or other unsightly automotive items outside of our building. Our Service Managers are in shirts and ties; our technicians in uniforms. We operate in a first class manner, as our top tier Landlords expect us to deliver first class service to the consumer.
Landlords that we have a long-term relationship with include:
Anchor Tenants in our Shopping Centers include:
Benefits to the Shopping Center include:
- We are a destination and draw consumers from as far as 7+ miles away
- We are building the AutoStream Car Car brand which does not include fuel or convenience store items
- We provide a service to your other tenants
- With 5 Award Winning locations over 20 years we have a successful track record
Extensive Permitting, Construction and Development experience.
Professionalism: Unparalleled customer service and image.Community Involvement
Award Winning OperatorsWe Hire All-Stars! Exceptional Reputation
Our Customers Love Us
With our dedication to quality service and community involvement, see why our shops have earned a five-star reputation.
5 Star customer reviews, quality service and investment in State-of-the- Art technology doesn’t happen without the strength, leadership and commitment of your team. AutoStream Car Care is proud to participate in numerous industry associations and be recognized by the automotive industry as experts within the field.
All-Star Award Winner Joe Hearn
AutoStream is Proud to Celebrate 20 Years of Outstanding Auto Repair
Serving The Community
We believe in giving back and supporting the communities in which we operate. From supporting local schools and emergency responders to local clubs. We are passionate about supporting organizations and schools that make a difference in the lives of our customers.
It is important for us to give back to the communities who support each of our shop locations. Many of our initiatives are annual or on-going thanks to the support of our loyal customers. Learn more about the organizations we’re passionate about and how the support of our customers is our biggest asset.
We are Looking To Grow
We are looking to aggressively grow the AutoStream Car Care brand. We can be creative and flexible in terms of the footprint and architecture. Initially, we are looking to go into existing space, but will also look at pad sites to build as well. The number of households and average income are more important then Average Daily Traffic counts.
Where are we looking?
Award winning AutoStream seeking Maryland sites in the following Counties:
- Anne Arundel
- - Neighborhood Shopping Centers anchored by a supermarket
- - Fee sites or Long-Term ground leases
- - 1⁄3 acre Pad Sites, End Caps, Free-standing, Junior Box Conversions
- - 4,500 – 10,000 sf building space
- - Repairs only — does not compete with Gas Stations
- - Bays can be front load only (no need for rear alley access)
- - Prefer Grocery Anchored Centers with High Traffic
- - We love to be next to WAWA, Royal Farms, Sheetz